Shipping policy

  • Orchid Hub Online Flower Shop operates 24hr/7days week. Delivery available from 9.00 – 18:00 Monday to Saturday and not available on Sundays and public holidays
  • For urgent deliveries, please WhatsApp at +6591734995 Additional fees may apply.
  • All prices shown on www.orchidhub.com online flower shop are in Singapore dollars (SGD).
  • Prices are subject to change during festive seasons including, but not limited to, Valentine’s Day, Christmas, Mother’s Day and Chinese New Year.
  • Upon successful order, you will receive an Email Confirmation.
  • The standard production of the phalaenopsis orchids used is 7-8 blooms (buds’ form inclusive) per stem.
  • Delivery is not available on Sunday and public holidays.
  • Successful delivery on the first attempt is free.
  • If for any reason the recipient is not at the point of delivery and the flowers cannot be delivered, a relocation charge of S$20 will be imposed for each subsequent attempt to deliver your flowers. Do provide us with the recipient’s telephone number to ensure that someone is at home to receive the order.
  • Contactless delivery is required during the pandemic, and the flowers may be left outside the door. A text message will be sent to inform when this happens.
  • Delivery is free for order of more than S$250.00; under which delivery fee is S$20.00.
  • A surcharge of S$15 – S$20 is applicable for deliveries to the following areas:
        1. Army Camps & High Security Areas
        2. All PSA Ports
        3. Jurong Island & Sentosa Island
        4. Changi Airport Cargo Complex